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Returns & Exchanges

All our products are hand made designs and we hope that you fall in love with them. However, if for any reason you don’t you may send them back in the original packaging with in 14 days, for an exchange or refund. Please note, we cannot refund the postage and you will have to pay for the return postage. If you notice the order is damaged, please do not accept the package and contact us immediately. Alternatively please photograph the damaged packaging, or send it back to us so we can see what went wrong. We are unable to accept returns or refunds on sale goods. Please send returned items to:

Lulu & Nat
29 Fitzwarren Gardens
London
N19 3TR